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Knowledge base
Using BidJS and Bidlogix
General Technical Information
3
Supported Browsers
How to Set Up Your Auction Site to be Google Friendly
Google Analytics Integration
On-Boarding with BidJS
6
On-Boarding with BidJS
All about BidJS V4
Uploading Categories
TokBox (Vonage) for Webcast
Optional Settings for your Software
See all 6 articles
Auctioneer Options and Settings
13
How to Edit your Auctioneer Settings
How to change default currency, timezone and BP for Auctions
How to Change Default Registrant Behaviour
How to Hide Winning Bid Amount
How to Show Bid History
See all 13 articles
Logging In and Accessing BidJS
6
How to Create and Manage your Account
How to Become an Administrator
How to Login as an Admin
How to View the Administrator Dashboard
Having Trouble Logging in?
See all 6 articles
Creating Auctions
5
What are Timed and Webcast Auctions?
How to Create a Timed Auction
How to Create a Webcast (Live) Auction
How to Make an Auction Public (Approve Auctions and Items)
What is the Marketplace?
Auction Options and Settings
11
How to Feature an Auction
Auction Statuses Explained
How to Set up a Private Treaty / Sealed Bid Auction
What is Purchase Cut Off?
What is Overtime Bidding / Bidding Extension?
See all 11 articles
Managing Auctions
8
How to Delete an Auction
How to Edit an Auction
How to Reconcile an Auction
How to Archive an Auction
How to Find and View Auctions
See all 8 articles
Creating Items
5
How to Create Items (One by One)
How to Create Multiple Items (Bulk Create) by Uploading a CSV
How to Edit Items
How to Add Images to Items (Upload Images and Image Quality Info)
How to Add Documents, Single Images and Videos to Items
Item Options and Settings
13
Item Fields Explained
Item Status Explained
Ghost State Items
Tender Purchase Option
Transfer Purchase Option
See all 13 articles
Managing Items
7
How to View Items (Lots)
How to Approve, Suspend and Withdraw Items
How to Delete Items
How to Re-Order Items in an Auction
How to Delete an Item Image
See all 7 articles
Managing Users
13
How to Approve a Bidder
How to Activate a User
How to Request Further Information / Deposit from a Registrant
How to Suspend Registrants
How to View Users
See all 13 articles
Viewing and Managing Bids
3
How to Cancel a Bid
Introducing the New Bid Table
How to Cancel an Autobid
Exporting Information
8
How to Export Winning Bids
How to Export Sold Lots to a Spreadsheet
How to Export All Items and All Bids in an Auction (Bid Table)
How to Export All Bids for One Item (Single Item Bid Table)
How to Export Registrants
See all 8 articles
Invoicing
14
How to Generate Invoices
How to Add New Line Items to an Invoice
How to Edit Line Item Amounts on an Invoice
How to Approve and Send an Invoice
How to Credit an Item on an Invoice
See all 14 articles
Webcast Management, Settings and Clerking
18
How to Start a Webcast Auction
How to Setup and Send a Video Stream for a Webcast (using WebRTC)
How to Setup an External Camera for Webcast Stream
How to Access the Webcast Console
How to Enable Pre-Bidding for Webcast
See all 18 articles
Vendors
4
How to Add Vendors
What Details Can I See as Vendor of an Auction?
How to Activate My Sales for a Vendor
How to Give an Admin access to view My Sales Statistics
Useful Tools and Tips
3
How to Split an Excel File Containing More than 1000 Items (for Upload)
UTF-8 Format
How to Hard Refresh your Browser
API Documentation
General API Information
3
General API Information
API Security - Generating your Signature
Common API Errors
Auction and Item Management (API)
6
Call: Create Items
Call: Upload Images to Existing Items
Call: Update Existing Item's Basic Information
Call: Delete Images from Item
Call: Create Auction
See all 6 articles
Reference Data (API)
7
Call: Auction Data
Call: Auctioneer Data
Call: Category Data
Call: Fetch Reference Data
Call: Vendor Data
See all 7 articles
Reporting (API)
7
Call: Auction Item Reports
Call: Auction Reports
Call: Category Reports
Call: User Reports
Call: Get Auction
See all 7 articles
API Data Structures
2
Common Data (API)
Status Codes (API)
Helping Your Customers
Registering to Bid
3
How to Register for an Auction
How to Register for a Marketplace
Having Trouble Registering for an Auction/Marketplace?
Bidding on an Auction
5
How to Bid on a Timed Auction
How to Bid on a Webcast Auction
Tips for Bidding on a Webcast Auction
How Auto-Bidding Works
How to Find Specific Lots in an Auction
Policies and Procedures
Policies
5
Data Security Breach Incident Management Policy
GDPR - What personal data does Bidlogix store, why do we store it and how do we use it?
Information Security Incident Management Plan
Media Disposal Policy
Privacy Policy
Help Desk Software
by Freshdesk Support Desk
