- Find the auction the items are part of
- Click the pertinent Reconcile button - found in the Actions column
- You will be asked if you wish to send an auto-response to winning bidders. We recommend that you do not send auto-responses but instead contact your winners individually or once the invoices are ready.
Suspended Items Cannot be Reconciled
- You cannot reconcile items that are SUSPENDED (this automatically occurs when an item is 'passed' in the Webcast Ring)
- You must therefore change the status of any SUSPENDED items to WITHDRAWN before Reconciliation can be successful
- Perhaps the quickest way to Withdraw multiple SUSPENDED items is by first going to the Items screen
Next Filtering to SUSPENDED items first (see image below)
Select (tick box) the necessary Items and set to Withdrawn by clicking Withdraw > Confirm
- You can now Reconcile the auction and all items