Here is how to cancel a bid: 

Suspend an Item

  • In order to Delete a bid, the item(s) must first be suspended. 
  • Go to Auctions & Items and click on the Bid Table button in the Action column for the relevant auction
  • Click on the LIVE text status > Confirm to Suspend the item - see image below. The Status will change to SUSPENDED.

View and Cancel bids

  • Click on the blue link found in the Bid/Offer/Auto column to expand the bids for that item 
  • Click cancel on the bid you wish to remove
  • You will be taken to a screen to configure an email to the Cancelled Bidder and the Under-Bidder, which can be edited at this point
  • Set how long you wish to extend Bidding by in the Extended Bidding drop down - enter '0' if no bidding extension is desired
  • Click Confirm and Send Emails
  • Click on the SUSPENDED link > Confirm to put the item back to LIVE and viewable in the public site - see image below

Privileges Required

You need to have the Management role in order to delete/cancel bids. Please email for assistance.